Full-Time | On-Site | Modern 6-Chair Dental Practice – Ivanhoe
Experienced Front Office Coordinator
An Exciting Opportunity in a Thriving Practice
Dentists of Ivanhoe is a well-established, highly regarded general dental practice that has proudly served the Ivanhoe community for over 30 years. We are a modern, purpose-built 6-chair practice equipped with high-quality technology and a strong, values-driven team culture.
We are currently seeking an
Experienced Front Office Coordinator
to join our rapidly growing dental practice, where you will be supported by our Practice Manager and dedicated administrative team, who will provide comprehensive training and onboarding to ensure your success in the role.
You will play a key role in
optimising the appointment book, driving patient retention, and supporting sustainable practice growth
.

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About You
You are a confident, organised, and people-focused professional who understands how a high-performing dental practice operates—particularly the importance of a
well-managed appointment book and robust patient relationships
.
You will bring:
Minimum
5 years' experience
in dental front office
Proven ability to schedule and optimise appointment books for productivity and efficiency
Experience supporting patient retention, recall systems, and reactivation strategies
Excellent organisational, problem-solving skills
Confidence working extended hours on Tuesdays and Thursdays, and Saturdays as required
A growth mindset and willingness to adapt to new systems, coaching, and continuous improvement
Professionalism & Cultural Fit
You are:
Well-presented, reliable, and committed to excellence




Naturally warm and confident with patients, building trust and long-term relationships
Proactive in following up patients and ensuring continuity of care
Supportive and respectful with colleagues
Key Responsibilities
Strong understanding of
dental terminology, treatment workflows, and private health insurance processing
High-level proficiency with dental practice software
Demonstrated ability to
manage and optimise appointment books
for multiple clinicians
Confident in discussing treatment plans, presenting fees, and handling financial conversations with professionalism and empathy
Experience with recall and reactivation of patients
Excellent organisational and time management skills, with the ability to prioritise in a fast-paced setting
Highly developed communication skills, warm, and patient-focused
High attention to detail
Professional presentation and commitment to exceptional patient experience
Positive, team-oriented attitude with the ability to collaborate effectively with clinicians and team members
Growth-focused mindset with an interest in contributing to practice performance and long-term success
Why Join Dentists of Ivanhoe?
Work alongside a supportive Principal Dentist
A positive, collaborative team that values professionalism and respect
A beautiful, newly designed workspace
Competitive salary package
Ongoing support, training, and career development
Ready to Take the Next Step?
If you are an
Experienced Front Office Coordinator
who is passionate about
appointment book excellence, patient retention, and being apart of a high-performing team
, we would love to hear from you.
#J-*****-Ljbffr

📌 Experienced Front Office Coordinator (Melbourne)
🏢 Dentists Of Ivanhoe
📍 Melbourne