Job Description
National Account Manager – Hardware, Tools & Trade - B2B
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Dandenong, VIC | Hybrid
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$120k–$145k + Super + Company Vehicle or Vehicle Allowance
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National Accounts | Hardware | Retail | Trade & Commercial
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90% managing existing accounts and 10% BD
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An exciting opportunity is available for an experienced National Account Manager to join an established and growing business within the hardware and consumer products sector.
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This is a high-impact commercial role where you'll take ownership of major National Accounts and Buying Groups, strengthen key customer partnerships and identify new opportunities across the Australian hardware, retail and trade channels.
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Based on the Dandenong office with a hybrid working arrangement, you'll have the autonomy to manage your accounts while working closely with sales, marketing and merchandising teams to drive growth nationally.
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The Opportunity
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Your responsibilities will include:
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Manage and grow a portfolio of National and Key Accounts
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Build strong relationships with Group Product Buyers, Buying Groups and key commercial stakeholders
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Identify and convert current National and Key Account opportunities
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Develop annual account business plans, budgets and growth strategies
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Conduct product and range presentations with buyers and relevant store groups
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Negotiate and execute promotional programs to increase sales and product visibility
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Analyse sales performance,



trends and market data to identify growth opportunities
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Recommend new products, ranges and commercial initiatives based on market insights
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Lead, coach and support the merchandising team to achieve KPIs and increase in-store presence
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Partner with sales, marketing and other internal teams to execute national account strategies
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Coordinate participation in national trade shows, conferences and customer events
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About You
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We're looking for a commercially driven relationship builder who understands how to successfully manage large accounts within the Australian hardware and retail environment.
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You will ideally bring:
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Minimum 5 years' proven sales/account management experience
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Strong experience managing National Accounts, Key Accounts or major retail customers
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Sound knowledge of the Australian hardware market, including customers and competitors
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Understanding of retail, trade and commercial channels
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Experience working with buyers, buying groups and senior customer stakeholders
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Strong negotiation, influencing and relationship-building skills
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Ability to interpret sales data, trends and commercial performance
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Strong commercial, analytical and presentation skills
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Ability to lead and collaborate with merchandising and broader sales teams
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The role requires interstate travel to meet with Buying Group Head Offices and attend conferences, with occasional international travel where required.

📌 National Account Manager (Victoria)
🏢 Exclusive Talent
📍 Victoria