Job Description
Join Northside Clinic as Our Practice Manager
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Are you an experienced and dynamic leader with a passion for health care? Northside Clinic, a thriving medical practice located in Fitzroy North, is seeking a dedicated full-time Practice Manager to join our team.
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Northside Clinic has a particular focus on providing quality medical care in a protected and friendly environment for the LGBTIQA+ and HIV positive communities in Melbourne's inner north. We also provide General Practice care to the local community in Fitzroy North.
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Experience working with Best Practice software is essential.
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What We Offer:
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Contemporary Workplace: Work in a busy, well-equipped, contemporary medical practice.
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Supportive Environment: Be part of a friendly and collaborative team that cares about each other's success.
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Dedicated Support: We've got your back with in-house management, accounts, HR, marketing and IT teams.
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Your Impact & Responsibilities:
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As our Practice Manager, you'll be at the heart of our operations, ensuring everything runs smoothly and efficiently. Your key responsibilities will include:
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Operational Excellence: Oversee the day-to-day running of the practice, ensuring seamless operations and the delivery of outstanding patient care.
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Team Leadership: Cultivate a professional, friendly, and service-focused work environment, leading and supporting our multidisciplinary team.
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People & Culture: Manage rostering, onboarding and training for our dedicated team members.
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Accreditation & Safety: Ensure the practice operates safely and effectively within the guidelines of the RACGP 5th Edition.
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System Development: Maintain systems and processes to ensure efficiency of service and clinical excellence
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Administrative Support: Provide support to the administration team, including covering the reception desk when necessary.
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Financial Oversight: Handle essential financial management tasks such as receipting,



petty cash reconciliation, and monthly reporting.
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What You'll Bring:
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We're looking for a proactive and adaptable team player with a strong commitment to patient care. To be successful in this role, you'll need:
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Proven Management Experience: Previous management experience in a General Practice or other medical specialist environment is essential.
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Exceptional Leadership: Demonstrated success in leading and engaging multidisciplinary teams, with a track record of building and managing professional relationships with employees and contractors.
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Patient-Centric Approach: A positive and qualified attitude coupled with a genuine desire to make a difference in the lives of our patients.
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Operational Acumen: The ability to effectively manage the demands of daily practice operations, demonstrating strong adaptability, multitasking skills, and the capacity to work well under pressure.
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Communication & Service Skills: Excellent interpersonal communication and customer service skills, with a patient-focused approach.
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Tech-Savvy: Highly developed computer and IT skills, with proficiency with Best Practice software and scheduling software.
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Even Better If You Have:
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Prior accreditation experience.
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About Us:
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At Northside Clinic, our focus is on creating a safe, friendly, non-judgemental setting for LGBTIQA+, and HIV positive communities. We provide comprehensive testing for the management of Sexually Transmitted Infections (STIs), as well as a full range of General Practice and Allied Health services.
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As part of Brecken Health, an independent network of clinics proudly owned and run by doctors, we uphold a commitment to clinical excellence and patient-centered service.
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Ready to Make a Difference?
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If you're excited by this opportunity to grow into practice leadership while staying connected to our patients on the front line, we want to hear from you!
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For any questions regarding the position, please email
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📌 Practice Manager (Victoria)
🏢 BRECKEN
📍 Victoria