Job Description
We are currently seeking enthusiastic candidates forfull-time and part-time opportunities in ourCardiac Services Unit.
n
Key responsibilities:
n
n
Support patient admission and discharge processes, helping the clinical team maintain effective bed management and ensure the ward operates efficiently.
n
Manage incoming and outgoing telephone calls to the ward, providing a professional, friendly and helpful first point of contact.
n
Respond to enquiries from patients, families, visitors, medical staff and other hospital departments, providing timely, accurate and appropriate information.
n
Work collaboratively with medical, clinical and administrative teams to help create a smooth, welcoming and positive experience for patients throughout their hospital stay.
n
Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.
n
Provide general administrative support to the ward and clinical team, assisting with the day-to-day coordination and smooth running of the ward.
n
n
About You:
n
You're a friendly, organised and confident administration professional who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.
n
You're detail-oriented, adaptable and able to juggle competing priorities while staying calm and professional. You work well independently and as part of a team, and you're someone others can rely on to get the job done.
n
What you will bring:
n
n
Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
n




Excellent written and verbal communication skills, with the ability to communicate confidently and professionally
n
Excellent attention to detail, with the ability to accurately manage documentation, patient records, data entry and administrative tasks within required timeframes.
n
Robust organisational and time management skills, with the ability to confidently manage competing priorities and remain organised in a busy ward environment.
n
The ability to work calmly and effectively in a fast-paced environment, while maintaining a high standard of accuracy and professionalism.
n
n
What's in it for You:
n
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
n
n
Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
n
Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
n
Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
n
Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
n
Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
n
n
Why Join Ramsay:
n
At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
n
n
Australia's largest private hospital operator, with over 74 sites and 35,000 staff
n
A values-led workplace where you'll be supported personally and professionally
n
A place with flexible, permanent and career-growth opportunities nationwide.
n

📌 Ward Clerk - Cardiac Services Unit (Victoria)
🏢 Important Group
📍 Victoria