Customer Service & Operations Coordinator - Christmas Casuals
Christmas Customer Service & Operations Coordinator
Full-Time Casual | Byron Bay | Christmas Period Only
Join Byron Bay Gifts
We're looking for a friendly, organised and proactive person to join our team full-time over the busy Christmas period in our Byron Bay office.
This is a
full-time casual position running through to approximately 22 December
, ideal for someone who enjoys helping people, thrives in a fast-paced environment and takes pride in keeping things running smoothly behind the scenes.
Byron Bay Gifts
delivers beautifully curated gift hampers Australia-wide, with a strong focus on premium gifting and supporting local Byron Bay and Australian businesses.
A Day In Your Shoes
Processing online orders using Shopify and StarShipit
Assisting customers via phone, email and live chat
Helping resolve delivery, order and product enquiries
Supporting day-to-day office administration
Liaising with our dispatch team during our busiest period
Working closely with our small team to keep everything running smoothly
What Makes You The Right Fit?
You are:
Friendly, positive and professional
Confident communicating with customers
Highly organised and detail-oriented




Comfortable juggling multiple priorities
Calm under pressure during busy periods
A proactive problem solver
Reliable and happy to take ownership
Experience in customer service, administration, Shopify or e-commerce is highly regarded. However, we're happy to train the right person who brings a great attitude and robust computer skills.
We'd Love To See
Previous customer service experience
Experience working in an office environment
Strong written communication skills
Confidence using computers and learning new systems
An interest in gifting and e-commerce
Availability to work full-time throughout the Christmas period
Why Join Us?
Friendly, down-to-earth team culture
Beautiful office space in Byron Bay's industrial estate
Variety in your day-to-day work
Be part of a growing Australian gifting business
Join us for our busiest and most exciting time of year
Great coffee and food nearby
Position Details
Full-Time Casual – Christmas Period
Monday to Friday
8:30am – 4:30pm
Based in our Byron Bay office.
The position will run during our Christmas peak period and
finish approximately 22 December ****
.
#J-*****-Ljbffr

📌 Customer Service & Operations Coordinator - Christmas Casuals (Byron Bay)
🏢 Byron Bay Gifts
📍 Byron Bay