JSR Electrical and Air Conditioning – Mackay QLD
Administration Officer – JSR Electrical & Air-Conditioning
Mackay, QLD | Full-Time Position | Above Award Wages Based on Experience
JSR Electrical & Air-Conditioning is a family-owned and operated business servicing the Mackay region. We pride ourselves on delivering prompt, reliable service and maintaining excellent communication with our clients throughout every stage of the job process.
Due to continued growth, we are currently seeking an experienced Administration Officer to join our team.
About the Role
This position is ideal for someone who is organised, motivated, and able to work in a fast-paced workplace while maintaining a high level of professionalism and customer service.
The successful applicant will play a key role in supporting our day-to-day operations and ensuring smooth communication between clients, technicians, and office staff.
Key Responsibilities
Answering incoming phone calls and emails
Scheduling and coordinating jobs for technicians
Liaising with customers, suppliers, and property managers
Preparing invoices, quotes, and job documentation




Managing customer records and job updates in AroFlo
Processing payments and general office administration
Assisting with day-to-day business operations
About You
To be successful in this role, you will have:
Minimum 3 years administration experience
Previous experience in the trade industry preferred but not required
Strong computer and data entry skills
Excellent communication and customer service skills
High attention to detail and organisational skills
Ability to multitask and work under pressure
Experience using AroFlo or similar job management software is highly regarded
A positive attitude and willingness to be part of a team
What We Offer
Supportive team environment
Stable, long-term employment opportunity
Above award wages based on experience
Opportunity to grow within the business
Monday to Friday work schedule
Work-life balance focused workplace
If you are a motivated and experienced administration professional looking to join a growing local business, we would love to hear from you.
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📌 Administration Officer (North Mackay)
🏢 JSR Electrical and Air Conditioning
📍 North Mackay