Client-Facing Software Support & Customization Consultant (New South Wales)

Client-Facing Software Support & Customization Consultant (New South Wales)

22 Sep
|
Meshed Group
|
New South Wales

22 Sep

Meshed Group

New South Wales

Job Description
Meshed Group in Sydney, Australia, is seeking a Software Support Consultant to join the Service Delivery Team. You will handle incoming inquiries via phone, email, and Zendesk, classify and route issues, and manage complex customisations.
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You will work with Product and Engineering teams, test fixes, document results, and maintain SLA commitments. The role also involves training junior consultants and developing knowledge base content.

📌 Client-Facing Software Support & Customization Consultant (New South Wales)
🏢 Meshed Group
📍 New South Wales

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