Job Description
Purpose
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Simply put the job of a FOH Team Member is to deliver the "Varsity Experience" to all customers. Amazing customer service is one of the most important aspects of the role. Mastering the 6 points of contact is key.
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Responsibilities
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Delighting Customers with Amazing Service:
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- Prepare to wow our guests with your infectious smile, charisma, and lightning-fast service. We want their jaws to drop as they experience unparalleled customer service in our burger bar. Unleash your creativity as you help create a clean and inviting atmosphere that keeps our guests raving about our spotless establishment.
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- No ordinary pour will suffice! We need you to become a pint-pouring prodigy, skillfully creating the perfect head and maintaining the ideal beer-to-foam ratio.
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Practicing Responsible Service of Alcohol:
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- Responsible Service of Alcohol (RSA) is our secret ingredient for a safe and enjoyable dining experience. Show off your ability to serve drinks responsibly while still keeping the good times flowing.
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Excelling as a Delivery Service Partner:
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- Unleash your inner delivery ninja as you master order entry and packing for our delivery service partners. Your timeliness and precision will guide you on the path to burger bliss.
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Requirements
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- Previous experience in a similar role, preferably in a bar or hospitality setting.
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- Excellent customer service and communication skills.
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- Knowledge of different types of beverages, cocktails, and their ingredients is beneficial.
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- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
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- Basic math skills for cash handling and order processing.
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- Positive attitude, strong work ethic, and a team-oriented mindset.
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- Flexibility to work evenings, weekends, and holidays as required.
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- RSA
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Benefits
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Being a part of Varsity comes with great additional benefits! This includes:
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1. Competitive Compensation.
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1. Career Development and training.
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1. Employee Discounts on our mouth-watering menu along with a discount on Vans and Rusty clothing and shoes.
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1. Fun and Energetic Work Setting.
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1. Team Bonding Activities.
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If you're ready to take on these burgerlicious responsibilities with a side of laughter, then apply now and let's create a burger experience that will leave our customers wanting seconds (and thirds)!
📌 FOH Team Member (Perth)
🏢 Varsity
📍 Perth