About the Company
Our client is a major Australian services business with a strong presence in the Sydney market. Theyu0027re currently investing in a significant digital transformation, modernising customer-facing platforms across their motor and CTP insurance products.

About the Role
Join a consumer value stream driving a CTP legacy uplift program. Youu0027ll work closely with design, product and technology teams, acting as a key interface between business and tech. This is a UX-focused BA role, translating requirements into improved digital customer journeys, with a mentoring component guiding other BAs.

Benefits

- $950/day + Super
- Hybrid working from a Sydney CBD office
- 6 month initial contract with a business investing heavily in digital transformation
- Genuine scope to lead across a complex, multi-squad initiative

Duties / Key Responsibilities

- Lead discovery, scoping and requirements definition from ideation through to go-live
- Map current and future state customer journeys across digital CTP workflows
- Facilitate workshops to align stakeholders on business needs, priorities and solution options
- Decompose initiatives into features, producing user stories, process maps and supporting documentation
- Collaborate with UX, product and technology teams, and support the Product Owner with backlog analysis and defect triage

Skills and Experience

- 5+ yearsu0027 experience as a Senior BA within financial services; general insurance experience desirable




- Strong BA experience in digital or customer-facing environments
- Proven experience working within agile delivery teams
- Background in process mapping, customer journeys and workflow optimisation
- Exposure to B2C platforms or retail products; insurance experience (especially CTP or motor) highly desirable
- Comfortable operating in transformation or legacy uplift programs
- Excellent communication, facilitation and stakeholder engagement skills
- Preferred: experience delivering digital transformation initiatives within insurance, or working across mainframe/legacy environments integrated with contemporary digital platforms

Abbie Goodison is recruiting for this role on behalf of Allura Partners.
If youu0027re interested in this opportunity and feel youu0027re the right fit, please click "Apply" or contact Abbie at [email protected].

About Allura Partners
Allura Partners was founded to support private equity firms by placing C-Suites to lead, transform, and scale portfolio companies. Today, in addition to our proven private equity specialisation, weu0027ve become a trusted partner for major ASX-listed and private enterprises in Australia, offering executive search, recruitment, and business transformation. Known for integrity, reliability, and results, our expertise spans Executive Search, Accounting & Finance, Transformation & Change, and Technology & Digital. We connect businesses and top-tier talent, exceeding expectations and driving lasting impact.

📌 Senior Digital Business Analyst - Insurance (Sydney)
🏢 Allura Partners
📍 Sydney