Are you the person who somehow knows what needs to happen before anyone asks?

We’re looking for a highly organised National Operations Support Coordinator to join our Mulgrave team and help keep the operational engine of TVH moving.

This isn’t your standard administration role.

You’ll work across the business, supporting everything from supplier and client onboarding to apprenticeships, procurement administration, employee initiatives and our Executive Leadership Team. It’s broad, busy and varied — ideal for someone who likes being across the detail and enjoys making things happen.

What will you actually be doing?

One minute you might be coordinating the onboarding requirements needed to get TVH onto a recent client site. The next, you could be setting up a supplier, raising an approved PO, following up an apprenticeship claim, preparing an ELT meeting pack or organising a national employee event.

- Coordinate supplier and subcontractor onboarding, purchase orders and finance administration.
- Manage client onboarding and compliance administration, including prequalification portals, licences, insurances and inductions.
- Coordinate the administration behind our national apprenticeship program, including registrations, variations, completions and incentive claims.
- Support the Executive Leadership Team with meetings, travel, papers, minutes and action tracking.
- Coordinate uniforms, PPE, service awards and national employee engagement initiatives.
- Keep trackers, registers, deadlines and documentation accurate and up to date.
- Look for smarter ways to do things and help simplify or digitise manual administration as we grow.

You’ll probably love this role if…

You’re highly organised without needing everything around you to be perfectly organised. You can have ten things happening at once, work out what matters first and keep people informed without losing the detail.





You’re comfortable dealing with everyone from executives and finance teams to suppliers, apprentices, operational leaders and clients. And importantly, you don’t just process something and forget about it — you follow it through.

What you’ll bring

- 3+ years’ experience in administration, office management, executive support or a similar coordination role.
- Experience working across multiple teams, stakeholders or locations.
- Hands-on experience with purchase orders, supplier setup and finance or procurement administration.
- Strong organisational skills and the ability to manage competing priorities without dropping the detail.
- High attention to detail, particularly when working with financial, employee or confidential information.
- Clear, professional communication and confidence working with people at all levels of a business.
- Strong Microsoft 365 skills, particularly Excel and Outlook, and confidence learning new systems and portals.
- A proactive mindset - you follow things through, spot what needs attention and don’t wait to be chased.
- Experience in trades, construction, facilities or field services would be highly regarded.

Why TVH?

TVH is a 100% Australian-owned national business with more than 20 years’ industry experience, delivering technical solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services.

We’re growing, evolving and continuing to improve the way we operate. For the right person, this is an opportunity to get exposure across multiple parts of a national business, work closely with senior leaders and build a genuine understanding of how the pieces of an organisation fit together.

There will be busy days. There will be competing priorities. There will probably be the occasional “Can you help me with something quickly?” If that sounds more energising than terrifying, we’d love to hear from you.

📌 National Operations Support Coordinator (Mulgrave)
🏢 Total Ventilation and Hygiene Services
📍 Mulgrave