Some of your responsibilities will include:

- Lead and manage the DCIR team, and other RBDM service delivery teams as required, by coordinating human and financial resources, supervising staff, and ensuring the delivery of a high-quality service in accordance with legislative, policy and service model requirements.
- Provide leadership and performance management through supervision, mentoring and coaching of staff to support trauma-informed engagement with applicants and ensure the timely and accurate processing of donor conception records, applications for donor conception information and other RBDM applications.
- Manage complex and sensitive matters, including acting as the escalation point for staff, engaging directly with applicants where required, and exercising delegated decision-making authority in relation to RBDM services.




- Provide high-level client and stakeholder management, including maintaining qualified relationships with assisted reproductive technology providers.
- Provide subject matter expertise for the DCIR, including contributing to policy advice, preparing briefings and correspondence, and providing authoritative information to support organisational and ministerial reporting.
- Foster a high-performing team culture, promoting collaboration, continuous improvement and innovative approaches to service delivery while ensuring customer needs, legislative requirements and stakeholder expectations are met.

Job Ad Reference: QLD/702218/26

Closing Date: Thursday, 8th October 2026

📌 Applications Coordinator DCIR (Brisbane)
🏢 Department of Justice, Queensland
📍 Brisbane