Shangri-La Sydney | The Rocks, Sydney NSW | Casual
Three reasons to consider this prospect:
- Work in iconic venue located in Sydney's CBD.
- Be the first impression of the guest experience in one of Sydney's leading luxury hotels.
- Build your hospitality career within a large-scale operation offering future opportunities across restaurants, bars, events and guest services.
About the role
As a Banquets & Events Food & Beverage Attendant, you will play a key role in delivering exceptional service across a range of events, meetings and special occasions. This role is ideal for someone who enjoys working in a dynamic environment, takes pride in delivering outstanding guest service and thrives as part of a high-performing team.
- Providing warm, professional and attentive service to guests throughout their event experience
- Assisting with the setup and pack-down of banquet rooms and event spaces in accordance with event orders and venue standards
- Preparing tables, buffets and service stations to ensure a polished and welcoming presentation
- Serving food and beverages efficiently and accurately during conferences, meetings, weddings, gala dinners and other special events
- Maintaining a thorough understanding of event schedules, menus and beverage offerings
- Working closely with kitchen, events and service teams to ensure seamless event execution
What success looks like
- Guests feel welcomed, valued and well cared for throughout the banquet or event
- Banquet service runs smoothly and efficiently, even during busy functions and peak service periods
- Tables, place settings and function spaces are prepared accurately and presented to a high standard
- Food and beverage service is delivered promptly, professionally and in line with event requirements
- Venue presentation consistently reflects luxury hospitality and banquet service standards
What We're Looking For
- Previous experience in hospitality, hotels or guest-facing customer service roles
- Confident communication and presentation skillsA warm, professional and approachable personality
- Ability to remain calm and positive during busy periods
- A genuine passion for delivering exceptional guest experiences
- Flexibility to work a rotating roster, including evenings, weekends and public holidays
Why Join Shangri-La Sydney?
- HIGA Rates $33.85 per hour + penalty rates + 12% Super
- Complimentary Duty Meals Every Shift
- Uniform and laundering
- Work in venues with some of the most spectacular views in Sydney
- Gain experience within a leading luxury hospitality environment
- Opportunities for career development across multiple hotel departments
- Access employee discounts across Shangri-La hotels and resorts worldwide
- Join a collaborative and supportive team culture
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📌 Food & Beverage Attendant - Banquets and Events (The Rocks)
🏢 Shangri-La Group
📍 The Rocks
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