Job Description

Access Hire Newcastle is a market leader in access and hire equipment. Backed by the strength of Access Group Australia, we've built a powerful brand, loyal customers, and a reputation for reliability, safety, and service excellence.

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We have a fantastic team of employees who work in a fast-paced, high-performing collaborative workplace.

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We are looking for an experienced Administration Assistant with a positive, customer-first attitude to train as a Hire Administrator.

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This role is at the heart of our business-fast-paced, varied, and full of challenges where no two days look the same. You will take ownership of the hire process end-to-end while working alongside a supportive, high-performing team

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Daily tasks will include:

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- Regular interaction with Access hire customers and the Sales and Operations teams
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- Processing of Hire Contracts
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- Transport Allocation
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- Processing off hires / invoicing
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- Creating purchase orders
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- Converting sales and driving revenue for the Hire Room
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- Supporting the Sales Team by providing customer service and support
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- Providing exceptional customer service
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This is an office-based role working on full-time hours, Monday to Friday, 7 am - 5 pm, at our Hexham branch.

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At Access Hire, we pride ourselves on creating a workplace that is collaborative, safe, and entrepreneurial, and we're looking for someone who shares our values of People, Safety, Respect, Communication, and Continuous Improvement.

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We a re seeking someone with strong attention to detail,



excellent communication skills, and a positive, can-do attitude. Ideally, you will bring:

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- Robust admin background (hire industry a bonus but not essential)
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- Brilliant communicator who builds great relationships
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- Cool under pressure-deadlines don't scare you
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- Sharp eye for detail + quick on the keyboard
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- Fun, energetic, and hungry to learn
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- Current driver's license
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All short listed applicants will be required to complete skills testing for speed and accuracy with their typing prior to being booked to interview.

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This is why you will love it!

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- Be the heartbeat of the hire process-own it end-to-end
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- Work with a fun, high-performing team that's got your back
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- Competitive base salary + super + commission opportunities
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- Career growth, training, and recognition programs
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- Safe workplace with a strong focus on ZERO harm every day
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Why Access hire?

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We a e a well-established, secure company that actually invests in our people. Expect ongoing training, real career opportunities, recognition programs, and a safe, inclusive workplace where you can thrive.

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At Access Hire, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included and treated fairly and with respect. We are an equal opportunity employer and encourage women and Indigenous candidates to apply.

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Only applicants with the right to work in Australia will be considered.

📌 Administration Assistant - Hire Administrator (Hexham)
🏢 Access Group
📍 Hexham