Job Description

Respond to customer enquiries via phone, email, and online channels.

n

Provide product advice and recommend suitable solutions.

n

Prepare quotations and process sales orders.

n

Follow up sales leads and customer enquiries.

n

Support schools, government departments, businesses, and retail customers.

n

Assist customers with order tracking and after-sales support.

n

Work closely with our stores and warehouse teams to ensure excellent customer service.

n

Maintain accurate customer records and sales information within company systems.

n

Contribute to achieving team sales targets and business growth objectives.

n

Key Responsibilities

n

n
- Respond to customer enquiries via phone, email, and online channels.
n
- Provide product advice and recommend suitable solutions.
n
- Prepare quotations and process sales orders.
n
- Follow up sales leads and customer enquiries.
n
- Support schools, government departments, businesses, and retail customers.
n
- Assist customers with order tracking and after-sales support.
n
- Work closely with our stores and warehouse teams to ensure excellent customer service.
n




- Maintain accurate customer records and sales information within company systems.
n
- Contribute to achieving team sales targets and business growth objectives.
n

n

About You

n

n
- Previous experience in internal sales, customer service, retail sales, or account management.
n
- Robust communication and relationship-building skills.
n
- Excellent phone manner and professional presentation.
n
- Highly organised with strong attention to detail.
n
- Ability to multitask and work in a busy workplace.
n
- A positive attitude and willingness to learn.
n
- Experience or interest in DJ equipment, Audio, Lighting, Music, Events, or entertainment technology is highly regarded but not essential.
n

n

What We Offer

n

n
- Competitive salary package.
n
- Career growth opportunities within a rapidly expanding national business.
n
- Ongoing product and industry training.
n
- Supportive team environment.
n
- Staff discounts on industry leading DJ, audio, AV and lighting equipment.
n
- The opportunity to work in an exciting and creative industry.
n

📌 Internal Sales & Customer Support (Victoria)
🏢 DJ City
📍 Victoria