Service Manager – On-Trac Ag - Bathurst, NSW

About On-Trac Ag

On-Trac Ag is a family-owned dealership with branches in Orange, Bathurst, and Mudgee, committed to delivering exceptional agricultural machinery service and customer support.

About the Role

The Service Manager oversees all aspects of the service department, ensuring timely repairs, efficient workflow, and exceptional customer service. This role manages service technicians, coordinates job administration, and fosters strong client relationships while achieving organizational sales and profit objectives. The Service Manager also promotes a safe, productive, and motivated team workplace.

Key Responsibilities

- Lead and manage up to 6 service technicians, including apprentices.
- Schedule jobs and complete all related administration, including job cards and invoices.




- Coordinate workflow, accounting for seasonal peaks and operational demands.
- Liaise with customers to build lasting, repeat business relationships.
- Oversee logistics and control costs in line with financial objectives.

Skills & Experience

- Minimum 2 years’ experience in staff management with proven leadership skills.
- Strong mechanical knowledge and problem-solving ability.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to delegate, multitask, sequence work, and finalise work plans.
- Committed to excellence, self-reliant, and adherent to company policy.

#J-18808-Ljbffr

📌 Service Manager – On-Trac Ag (Bathurst)
🏢 On-Trac
📍 Bathurst