A family run neighborhood tavern where everyone is welcome. Enjoy a relaxed drink in our spacious outdoor courtyard, challenge your mates to a game or pool or darts or grab a great value meal from our popular bistro. A well stocked bottle shop, friendly service and a genuine community feel, The Valley tavern is the place locals come to unwind and catch up.

About the role

A supervisory role overseeing bar & gaming operations with strong attention to detail. You will lead by example with a qualified, calm and proactive approach, building genuine rapport with locals and delivering consistent, friendly customer service.

Key responsibilities

Oversee bar & gaming operations with strong attention to detail.

Nights and weekend close shifts - 10pm close Sunday - Thursday and midnight close Friday & Saturday

Build genuine rapport with locals and deliver consistent, friendly customer service

Support and guide staff across multiple areas of the venue

Ensure compliance with cash handling, licensing and stock control procedures

Maintain venue presentation and ensure high service standards

Train, coach and mentor staff to improve confidence and consistency

Handle customer issues with fairness,



maturity and a guest focused mindset

Keep shifts organised, efficient and well managed from start to finish

Lead by example with a professional, calm and proactive approach

Be a trustworthy, reliable point of contact for both customers and team members

About you

Minimum 2 years' experience in a supervisory or hospitality management role

Trustworthy, dependable and hands on, with strong leadership skills

Excellent customer service skills, especially with regular locals and community minded patrons

Strong attention to detail and pride in maintaining a well run venue

Confident managing multiple areas at once (bar, gaming, TAB compliance)

Strong communication, problem solving and conflict resolution skills

A leader who motivates through actions and a positive attitude

Flexible availability including nights, weekends and public holidays

Why Join The Valley Tavern?

Supportive, fun and hard-working team

Strong local community following

Family-owned hotel that values its staff and long-term regulars

Work within a respected local business

#J-18808-Ljbffr

📌 Duty Manager (Gosford)
🏢 The Valley Tavern
📍 Gosford