Job Description

Administration Assistant – Maryborough, QLD

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Location: Maryborough CBD with option for some work from home
n Job Type: Casual, Permanent Part-Time, grow to Full-Time
n Start Date: Available immediately
n Salary/hourly rate: Based on experience

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Are you an organised, detail-oriented professional looking to join a friendly, energetic, and supportive team? We are seeking a proactive Administration Assistant to support the smooth running of our Allied Health Clinic.

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This is a key role within our organisation, requiring robust communication skills, a high level of accuracy, and the ability to manage multiple administrative tasks with efficiency and professionalism. You will be required to speak and build rapport with clients and stakeholders from diverse backgrounds and ages.

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Key Responsibilities

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Your duties will typically (but not exclusively) include:

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- Answering enquiries and greeting clientele at reception
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- Receiving and processing referrals, managing bookings, and maintaining the company waitlist
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- Scanning and uploading patient files into our online systems
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- Liasing with clients and practitioners regarding billing and appointment matters, managing practitioner schedules
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- Liasing with all stakeholders - eg; Support Coordinators and Plan Managers for completion of Service Agreements
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- Sending invoices and submitting online claims for billable sessions
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- Uploading and reconciling remittance advices
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What We're Looking For

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Necessary attributes:

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- Thorough attention to detail, some computer and data entry skills
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- Excellent verbal and written communication skills
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- Ability to multitask and prioritise in a busy environment
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- A proactive and team-oriented attitude
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- The ability to work independently and unsupervised at times
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- An understanding of the importance of client confidentiality
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An advantage:

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- Previous experience in an administrative or receptionist role
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- Previous experience in healthcare - especially working within the NDIS sector
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- Experience with Microsoft Word/Excel/Adobe/Google Drive/bookkeeping or accounting software such as Xero
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Why Join Us?

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- A vibrant and collaborative team environment in a company that is growing rapidly
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- Flexible hours that can work around your schedule
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- Meaningful work supporting client wellbeing and access to care
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- Convenient Maryborough location with on-site amenities including access to a tailored therapy gym
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- Potential for professional dietetic and exercise consultations with our practitioners
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We look forward to welcoming a new team member who shares our commitment to excellent service and client care.

📌 Administration Assistant (Fraser Coast Regional)
🏢 Ascend Allied Health
📍 Fraser Coast Regional