Job Description

Client Management, Operations & Business Development — Part-Time (3 Days/Week)

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$40/hour | 22.5 hrs/week | Two positions available | Melbourne, VIC

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Cleanaux is an established commercial cleaning and facility services company operating across Victoria. We're hiring two experienced, commercially minded people for permanent part-time roles.

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This is not a standard admin job. It's a broad, hands‐on position centered on client management, day‐to‐day operations, and new business development — with Xero and Excel knowledge required to support the accounts side of the business. We want someone who wants real ownership, not just a task list.

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Position 1: Mon, Tue, Wed

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Position 2: Wed, Thu, Fri

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Pay & Hours

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- $40/hour ($46,800 p.a. + super, based on 22.5 hrs/week — this is a genuine part‐time role, not a full‐time salary)
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- 7.5 hours/day, 3 fixed days/week
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- Permanent part‐time, with a probation period of up to 3 months
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What You'll Do

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Client Management

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- Managing existing client relationships and requests
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- Handling service issues and complaints
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- Following up quotes and spotting opportunities in existing accounts
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Operations & Admin

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- Day‐to‐day correspondence and business admin
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- Staff/cleaner onboarding and documentation
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- Scheduling support and job follow‐up
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Business Development

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- Prospecting and B2B outreach (phone, email, in‐person)
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- Reaching out to schools, offices, medical facilities, property managers, and other commercial clients
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- Following leads and quotes through to a result
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You need to be comfortable on the phone and in person with anyone — existing clients, past clients, brand‐current prospects, decision‐makers you've never met. You don't need to be a hard‐closing salesperson, but you do need to be confident starting and carrying a conversation, whoever's on the other end.

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Accounts & Xero

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- Invoicing, Accounts Receivable and Accounts Payable, bank reconciliations
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- Payroll support and employee administration
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- Client and supplier records, management reporting
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What We're Looking For

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- Confident, professional communicator, in writing and on the phone
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- Comfortable prospecting for new business — this is genuinely part of the role, not a side task
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- Organised, takes ownership, solves problems without being chased
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- Strong Xero and Excel knowledge — required
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- Real Accounts Receivable and Accounts Payable experience
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- Current driver's licence and reliable vehicle
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Experience in commercial cleaning, facilities management, property, construction, trades, or another service‐based business is a plus, not a requirement.

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What You'll Get

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- Stable, fixed 3‐day working week
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- Training across every part of the business — clients, operations, sales, and accounts
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- Increasing autonomy and responsibility as you prove yourself
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- A genuine long‐term role in a growing business, with a real path to more responsibility
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We're looking for people who want long‐term stability and are willing to grow with the business — not a stepping‐stone role.

📌 Client Management, Operations & Business Development -- Part-Time (3 Days/Week) (Victoria)
🏢 Cleanaux
📍 Victoria