Career Management Services (CMS) supports employers, insurers and government organisations across Australia and New Zealand. For 15+ years, we have helped people navigate career change, workplace transition, redundancy and injury management.
About the role
Own the health, performance and growth of an allocated insurance-client portfolio. Build trusted relationships, expand CMS services within existing organisations and partner with delivery teams to deliver on client commitments.
Duties
- Manage client relationships and maintain structured contact cadences
- Grow accounts across teams, branches, divisions and service lines
- Introduce CMS services and establish client pilot programs
- Monitor referral, engagement and account-performance metrics
- Resolve issues and coordinate commitments with delivery teams
Skills & experience
- Insurance,
workers compensation or personal injury experience
- Account management experience with complex corporate clients
- Credibility with claims teams and senior decision-makers
- Intermediate Microsoft Excel and performance-reporting capability
- Current driver's licence; NSW travel and required checks
- Established portfolio of warm client relationships
- Genuine autonomy over account management and growth
- Collaborative team focused on long-term relationships
- Meaningful work supporting return-to-work and career rebuilding
- Sydney NSW hybrid working arrangement
Culture
People enjoy working at CMS because the work is meaningful and the team values durable client relationships over short-term wins. You'll join a team-oriented national organisation with genuine autonomy over your portfolio.
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📌 Account Manager - Workers' Compensation (New South Wales)
🏢 Career Management Services
📍 New South Wales
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