Sales Representative - Inbound - Travel Insurance

- Take the next step and grow your career in the insurance industry

- Career progression opportunities, fast growing company

- Career advancement opportunities

- Fully paid training to set you up for success

Join our multi award-winning team at PassportCard, the only travel insurance provider with instant payouts for common claims. We offer a unique value proposition in the Australian market, paying claims on the spot while customers are travelling!

What we offer:

- 26 –27 hours per week!

- No cold calling!

- Shifts will fall between 8am – 6pm, weekdays only

- Competitive Salary + STI up to 10% of Base Salary + Super

- 40% of Travel Insurance – for you and your family

- Fully paid training, including RG146 certification

- Excellent company culture

- Multi award-winning company

- North Sydney office with amazing views

- Employee experience program

- Paid birthday leave and much more!

About the role

Purpose of this Role

- Be the first point of contact for all sales enquiries from potential and existing customers

- Providing PassportCard’s insurance products to travellers, selling policies and growing our customer database – with the best product on the market!

- Provide an outstanding customer experience through every interaction

- Work as part of a high functioning and multi-skilled team who celebrate each other's successes

- Meet KPI's and adhere to PassportCard’s guidelines, procedures and quality standards





- Liaise with the Medical Assessors team regarding pre-existing conditions

- Please note: this is an office-based position

About you

What we are looking for:

- Previous sales experience as a contact centre agent or transferable skills

- Target-oriented with proven examples and track record of meeting and/or exceeding KPIs in sales and maintaining a positive experience for the customer

- Taking inbound calls and leads and confidently communicate with a diverse group of people

- A good knowledge and understanding of insurance products and of the Australian travel insurance market is a plus!

- A real team player who is serious about their career growth

- Highly motivated, positive and driven attitude to exceed targets and KPIs

- An outstanding customer-centric approach

- Excellent verbal communication skills; able to demonstrate patience and enthusiasm

- A mindset which is supportive and allows you to ‘walk in our customers’ shoes'

- An ability and willingness to learn and take initiative

- A reliable and punctual team player

- Computer savvy and willingness to become a product expert

More about us

PassportCard is the world’s first travel insurance solution with instant payouts. We offer a dynamic and fun work environment where motivated, creative, and driven people make a difference. We foster a culture of leadership, empowering staff to make a positive impact. Our employee-centric approach ensures that when our employees' needs are met, they, in turn, meet the needs of our customers and partners.

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📌 Sales Representative - Inbound (North Sydney)
🏢 PassportCard
📍 North Sydney