Vietnamese / Chinese / Khmer speaking Admin Officer wanted.

The organisation is an approved aged care and NDIS provider serving culturally and linguistically diverse (CALD) communities across South West Sydney. The purpose of this role is to ensure the smooth running of the business through the coordination of day-to-day activities. You will play a key role supporting the preparation and management of all office operational and admin activities, and act as the primary contact for walk-in visitors and general administrative support.

Reports to: Executive Assistant (Special Projects)

About the Role

Are you a go-getter self-starter looking for a dynamic role where you can make a tangible impact daily? We are seeking a proactive, highly organised, and bilingual Administration Officer with a can-do attitude, no task too big or small, to oversee our day-to-day office operations. You'll work with a wide range of stakeholders, from clients and participants to associate providers, suppliers, support workers, and care partners, and get to solve problems and think outside the box to keep things moving. In this pivotal role, you will manage administrative workflows, deliver outstanding customer service, and provide dedicated administrative support to the Executive Assistant, Contract Manager, and Business Manager.

Key Responsibilities

- Executive & Team Support: Report to the Executive Assistant, providing high-level administrative support to the Contract Manager and Business Manager.
- Stakeholder Engagement: Act as a key point of contact for clients, participants, associate providers, suppliers, support workers, and care partners.
- Customer & Visitor Engagement: Manage inbound/outbound calls and greet office visitors,



delivering exceptional service across all touchpoints.
- Data Entry & Compliance: Maintain accurate records in the CRM system, generate periodic management reports, and assist with workforce compliance monitoring.
- IT & Onboarding Logistics: Assist with laptop/computer setups for recent hires, monitor cyber security standards, troubleshoot basic telecom issues, and coordinate with vendors.
- Event Coordination: Plan and execute company events, including venue bookings, attendance tracking, and general logistics.

Requirements & Qualifications

- Experience: 3+ years of experience in a Personal Assistant (PA) or Executive Assistant (EA) role, with a strong all-rounder background in general office administration; experience in a boutique firm is highly regarded.
- Language Skills: Bilingual fluency in English combined with Vietnamese, Chinese, or Khmer.
- Technical Mastery: Proficient to expert-level skills in Microsoft Office (Word, PowerPoint) or Google Workspace.
- Core Competencies: A go-getter self-starter who requires minimal instruction and can pick up administrative tasks on the run; exceptional attention to detail; strong time management; and the ability to keep a calm composure with conflicting deadlines in a fast-paced environment.
- Customer Focus: Dedicated to clear, skilled written and verbal communication across all internal and external channels.
- Education & Screening: Formal qualifications in Business Administration are highly regarded. A current Police Check and Working with Children Check (if required) are mandatory.

Why Apply?

This role offers a supportive workplace culture, direct collaboration with organisational leaders, a varied scope of responsibilities where no two days are the same, and salary packaging benefits.

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📌 Administration Officer (New South Wales)
🏢 Alpha Omega Management Consulting
📍 New South Wales