This is predominantly at front desk reception but will also be involved with sterilisation and some dental assisting and changeovers of surgery. You will work closely with our principal dentist and team to ensure patients receive an outstanding experience from their first phone call through to completion of treatment.
Key responsibilities
- Greeting and welcoming patients
- Managing appointments and recalls
- Rebooking treatment and following up patients
- Processing payments and accounts
- Assisting patients with post-operative information
- Ordering stock and supplies
- Managing end-of-day reporting and administration
- Assisting with surgery changeovers
- Chairside assist across a range of procedures when needed
About you
- Minimum 2 years of dental assisting experience preferred
- Certificate III in Dental Assisting (preferred)
- Excellent communication and interpersonal skills
- Professional presentation and punctuality
- Robust organisational skills and attention to detail
- Ability to build rapport with patients and team members
- Positive attitude and willingness to learn
- Maintaining exceptional infection control standards
About us
Burgundy Street Dental is a long-established family dental practice located in the heart of Heidelberg. We pride ourselves on delivering exceptional patient care in a friendly, professional environment where both our patients and team members are genuinely valued. We are an established family practice with a loyal patient base, supported by an owner-principal dentist and associate dentist, offering ongoing training and professional development opportunities.
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📌 We need a superstar dental receptionist! (Melbourne)
🏢 Burgundy Street Dental Clinic
📍 Melbourne
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