ICS is seeking energetic, self-motivated Customer Service Officers to support operations at Melbourne Airport Faults Line helpdesk. This office-based role has no work from home option.
You will handle inbound/outbound calls and emails from airport staff, contractors and passengers, logging and prioritising maintenance, and ensuring a proactive, customer-focused experience across the airport functions.
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📌 Airport Customer Support Officer (Melbourne)
🏢 Ics
📍 Melbourne