Job Description

Admin and Scheduling team member with Marketing twist

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Repare Electrical & Air Conditioning – Loganholme QLD

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Administration & Scheduling Coordinator – Part-Time or Full-Time option

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REPARE Electrical & Air Conditioning is a dynamic and growing family-owned business servicing South Brisbane, Logan and the northern Gold Coast. We're looking for an Administration & Scheduling Coordinator to join our team and help keep our busy office and field team running smoothly.

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This is a part-time or full-time opportunity for the right person - must be able to start early morning.

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If you're highly organised, great at managing your time, enjoy working with tradespeople and customers, and can stay calm when things get busy, we'd love to hear from you.

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This role has a strong focus on administration, scheduling, workflow and process management, with marketing and social media responsibilities also forming part of the position.

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What You'll Be Doing

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Scheduling & Administration

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Scheduling and coordinating jobs for our electrical and air conditioning technicians.

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Managing technician calendars and ensuring jobs are allocated efficiently.

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Monitoring the daily workflow and adjusting schedules when things change.

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Communicating with technicians throughout the day to keep jobs moving.

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Coordinating with customers regarding appointments, changes and job requirements.

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Identifying scheduling conflicts, delays or issues and resolving them quickly.

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Keeping our job management system and customer information accurate and up to date.

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Following up outstanding jobs, quotes and customer enquiries.

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Helping ensure the team has the information they need to complete jobs efficiently.

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Maintaining a smooth flow of communication between customers, office staff and tradespeople.

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Completing general administration and office support tasks as required.

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Marketing & Social Media

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Managing and scheduling content across Facebook, Instagram and LinkedIn.

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Creating and coordinating social media posts, promotions and business updates.

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Assisting with our monthly client newsletter.

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Supporting marketing campaigns and promotions.

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Helping keep our website and online presence up to date.

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Coming up with ideas to help promote REPARE and engage with our customers.

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What We're Looking For

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We're looking for someone who is organised, proactive and confident who can take ownership of their role.

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Previous scheduling, coordination or administration experience.

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Excellent time management and organisational skills.

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Experience managing multiple tasks and priorities at the same time.

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Ability to work well under pressure and remain calm when things don't go to plan.

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Strong attention to detail.

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Excellent communication skills, both over the phone and via email.

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Ability to work well with tradespeople and field technicians.

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Confident communicating with customers and handling enquiries professionally.

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Experience with process flow, job management systems or workflow coordination.

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Ability to follow established processes while also identifying opportunities to improve them.

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Good computer skills and confidence learning new software.

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Ability to work independently while also being an important part of a team.

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Marketing Skills

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Marketing experience is desirable, but strong administration and scheduling experience is more important for this role.

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Experience with social media platforms such as Facebook, Instagram and LinkedIn is an advantage, as is experience with platforms such as Go High Level, Canva or similar.

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The Person We're Looking For

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You might be the perfect fit if you:

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Love being organised and knowing what needs to happen next.

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Are naturally good at keeping things moving.

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Can juggle multiple priorities without becoming overwhelmed.

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Enjoy working with a busy team of tradespeople.

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Are confident picking up the phone and speaking with customers.

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Have great attention to detail.

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Can think on your feet when the schedule changes.

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Take responsibility and don't need to be constantly told what to do.

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Enjoy improving processes and finding better ways of doing things.

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Are comfortable working in a fast-paced environment.

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What We Offer

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Part-time or full-time hours – we're flexible for the right person.

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A friendly, supportive and family-focused team.

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A varied role where no two days are exactly the same.

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The opportunity to work within a growing electrical and air conditioning business.

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Training and support on our systems and processes.

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The opportunity to develop your administration, scheduling and marketing skills.

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Potential for the role to grow as the business continues to grow.

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About REPARE

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REPARE Electrical & Air Conditioning is a family-focused business established in 2010. We've grown from a small operation into a team servicing residential and commercial customers throughout South Brisbane, Logan and surrounding areas.

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We pride ourselves on excellent service, quality workmanship and looking after both our customers and our team.

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If you're an organised person who loves keeping things running smoothly and enjoys being part of a busy team, we want to hear from you!

📌 Admin and Scheduling team member with Marketing twist (Queensland)
🏢 Repare Electrical & Air Conditioning
📍 Queensland