Job Description
As a Customer Service & Administration Officer, you will play a key role in providing high-quality support to customers and stakeholders by managing inbound enquiries and completing a variety of administrative functions.
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Key responsibilities
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Providing productive and skilled customer service.
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Processing and updating information within internal systems.
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Preparing, compiling and maintaining accurate records and documentation.
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Assisting with reporting and general administrative tasks.
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What you need
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Experience in a customer service, call centre coupled with administration.
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Robust communication and interpersonal skills.
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The ability to manage difficult conversations and resolve issues professionally.
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📌 Call Centre/customer Support Townsville (Australia)
🏢 Government client (agency undisclosed)
📍 Australia
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