IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Key Responsibilities

- Design and implement the future-state PX operating model
- Drive services ownership and responsibility splits across PX teams and roles
- Design PX organisational structure and roles
- Define governance, accountability and performance measures frameworks
- Partner with business leaders, change management and Oracle implementation teams
- Lead transition planning and business readiness activities
- Embed scalable and sustainable ways of working

Company description

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Job description:

Key Responsibilities

- Design and implement the future-state PX operating model




- Drive services ownership and responsibility splits across PX teams and roles
- Design PX organisational structure and roles
- Define engagement model for PX customers
- Define governance, accountability and performance measures frameworks
- Partner with business leaders, change management and Oracle implementation teams
- Lead transition planning and business readiness activities
- Embed scalable and sustainable ways of working

About You

You’ll bring:

- Operating model and organisational design experience
- Enterprise transformation experience in complex global organisations
- HR/PX transformation experience
- Oracle Fusion HCM exposure preferred
- Solid stakeholder engagement and influencing capability
- Ability to translate strategy into practical business outcomes

This role will utilise Microsoft Copilot (Copilot Chat and Agents) to support content development, planning, analysis and execution activities. We are seeking candidates who are familiar with AI-assisted productivity tools and comfortable incorporating them into day-to-day work.

Profile description

Melbourne | Transformation | Oracle Fusion | HR Transformation | 12 Month Contract

Lead the Future of PX at IDP

Join IDP and play a leading role in shaping the future operating model for our People Experience function as part of Project Fusion.

This is an exceptional opportunity for a senior transformation professional who combines operating model expertise with a deep understanding of process governance, organisational design and enterprise change.

We offer

- Be part of a global leader in international education
- Contribute to a business-critical transformation program
- Work alongside passionate and talented global teams
- Thrive in an innovative and agile culture
- Help shape the future of people experience across our organisation

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📌 Operating Model Lead - PX (Melbourne)
🏢 Idp Education
📍 Melbourne