Job Description

An prospect exists for an Office Admin & Customer Service person to join our hardworking team on a full time basis, Monday to Friday.

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Role & Responsibilities

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Responsibilities for this position will include the following:

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- Respond to emails
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- Quoting customers
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- Processing bookings
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- Dealing with any customer enquiry in a qualified manner
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- Build and maintain customer relationships and ensure customer satisfaction
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- Other Administration and Business duties as required
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- Have some flexibility with working hours
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Skills & Experience

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To be successful for this position, you will meet the following criteria:

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- Previous experience in a customer service role with accurate data entry
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- Minimum of 3+ years of customer service experience is required
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- Possess an excellent telephone manner and the ability to handle customers professionally
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- Strong computer skills using Microsoft Excel and Outlook
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- Advanced functions proficiency in Microsoft Excel is required
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- Good written and oral communication skills
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- Ability to follow procedures, determine to priorities, meet schedules and deadlines
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- Strong attention to detail
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- Have the ability to pick up new systems quickly and adapt in fast paced work environment
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- Strong work ethic with a 'can do' positive attitude - Good team player
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- Experience or knowledge within the Transport industry is an advantage but not necessary
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📌 Admin (Victoria)
🏢 Alston Coaches and Buses
📍 Victoria