A barbershop manager responsible for the day-to-day running of the shop, leading and supervising the team, and ensuring high standards of customer service and operations.

Key responsibilities

Take responsibility for the day-to-day running of the barbershop

Lead and supervise the team during each shift

Create and maintain staff rosters

Organise cover for sick leave, annual leave and unexpected absences

Monitor punctuality, attendance and staff performance

Manage breaks and ensure adequate floor coverage

Ensure opening and closing procedures are completed correctly

Maintain high standards of customer service

Handle customer complaints and resolve issues before escalating them

Ensure the shop is always clean, organised and professionally presented

About you





Expected to take ownership rather than wait for instructions

Should assess everyday problems, make reasonable decisions and resolve them

Lead by example through punctuality, professionalism, work ethic, cleanliness and customer service

Treat staff fair and respectfully

Know what is happening within the shop including staffing issues, customer concerns, stock requirements and operational problems

Communicate key matters to the owner without requiring the owner to manage the situation personally

#J-18808-Ljbffr

📌 Barbershop Manager (South Australia)
🏢 The Barberatory
📍 South Australia