Job Description

U&U; Recruitment Partners – Laverton North VIC

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- Hands-on leadership role | Manage Supervisors, Team Leaders & multi-shift operational teams;
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- Drive KPI & SLA performance for a major retail client | Strong focus on safety & service; and
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- Join a global logistics leader | Genuine opportunity to develop your career in 3PL operations.
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- Hands-on leadership role | Manage Supervisors, Team Leaders & multi-shift operational teams;
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- Drive KPI & SLA performance for a major retail client | Strong focus on safety & service; and
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- Join a global logistics leader | Genuine opportunity to develop your career in 3PL operations.
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Your new Company:

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Your new company is a global leader in logistics and supply chain solutions, providing sophisticated contract logistics and warehousing services to a diverse range of major clients.

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As their Australian operations continue to grow, an opportunity has arisen for an experienced Assistant Warehouse Manager to support the day-to-day management of a major retail contract within a large-scale 3PL warehouse environment.

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This is a hands-on leadership opportunity for someone looking to take the next step in their career, with responsibility across people leadership, operational performance, client service, safety and continuous improvement.

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Your new role:

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Reporting to the Warehouse Manager, you will play a key role in managing the day-to-day warehouse and distribution operations for a major client account.

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Working closely with Supervisors, Team Leaders and operational staff across multiple shifts, you'll remain hands-on while helping ensure the operation consistently delivers against contractual KPIs, SLAs and customer expectations.

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Your key responsibilities will include:

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- Supporting the Warehouse Manager with all warehouse operations including receiving, put-away, inventory control, picking, packing, e-commerce fulfilment and dispatch;
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- Driving performance against key client KPIs including DIFOT, order accuracy, inventory integrity and turnaround times;
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- Ensuring contractual SLAs, operational standards and client expectations are consistently achieved;
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- Planning and allocating labour and resources to maximise productivity and efficiency;
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- Leading, coaching and developing Supervisors, Team Leaders and operational teams across multiple shifts;
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- Acting as a key operational contact for the client and maintaining proactive communication and strong service delivery;
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- Utilising WMS, RF scanning technology and operational reporting tools to monitor performance and identify opportunities for improvement;
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- Acting as the site's Train the Trainer and capability lead, supporting consistent operational and safety training across teams;
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- Supporting the development of high-potential employees and future frontline leaders;
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- Working closely with transport, client services and internal support functions to resolve operational issues promptly;
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- Identifying and implementing continuous improvement initiatives focused on productivity, accuracy, efficiency and cost reduction;
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- Ensuring compliance with WHS, Chain of Responsibility, environmental and company requirements;
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- Supporting investigations and corrective actions relating to safety, quality and service incidents; and
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- Assisting the Warehouse Manager with operational forecasting, budgeting and performance reporting.
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Your background:

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- Previous experience in a warehouse, logistics or 3PL environment, ideally with experience supervising operational teams, forklift licence desirable;
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- Experience working within a contract logistics environment and delivering against KPIs and SLAs highly regarded;
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- Demonstrated ability to lead, coach and motivate warehouse teams across multiple shifts;
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- Strong understanding of warehouse operations, inventory management and distribution processes;
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- Working knowledge of WMS,



RF scanning technology and operational reporting systems;
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- Sound understanding of WHS, Chain of Responsibility and warehouse compliance requirements;
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- Robust communication and stakeholder management skills with the ability to build positive client relationships;
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- Excellent organisational, leadership and problem-solving capabilities;
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- Ability to analyse operational data and identify opportunities for improvement; and
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- A hands-on leadership style with a genuine focus on people, safety, service and continuous improvement.
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What you'll get in return:

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- Assistant Warehouse Manager opportunity within a global logistics organisation;
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- Play a key role in the success of a significant 3PL contract and major retail client;
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- Lead and develop operational teams while working closely with experienced frontline leaders;
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- Genuine opportunity to develop your leadership career within contract logistics;
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- Work closely with the Warehouse Manager and senior operational leadership team;
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- Be part of an organisation that places a strong emphasis on safety, quality, training and operational excellence;
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- Ongoing career development within a global logistics and supply chain business; and
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- Join a professional, collaborative environment where strong leadership and operational performance are recognised and valued.
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At u&u; Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

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Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via ***********@uandu.com or phone the above-mentioned u&u; consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

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Additionally, for a barrier‐free and inclusive online experience, you can access u&u;'s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

📌 Assistant Warehouse Manager (Victoria)
🏢 u&u. Recruitment Partners
📍 Victoria