Oversee and direct all bar operations including managing the staff on shift. The Bar Supervisor needs to ensure a continuity of exceptional customer service and culture; maintain product and service standards and adhere to standard operating procedures and efficiencies. Take full responsibility for all operations of the hotel when on shift.

Key responsibilities

Train, support and monitor quality and service standards for staff

Monitor cleanliness and hygiene of bar and restaurant area

Ensure compliance with all licensing laws and company policies at all times

Completion of all paperwork in a timely, consistent and accurate manner

Manage deliveries on shift

Manage and oversee all TAB and gaming procedures and compliance

Learn and maintain an excellent working knowledge and practical execution of the check-in and check out procedure for the Pub's accommodation





Manage security and incident reporting where appropriate

Manage entertainment relationships in office

Manage function bookings, bistro reservations to ensure customer experience is foremost

Handle end of day cash reconciliation, till management with accuracy and accountability

Manage lock up procedures

About you

Previous Bar and Restaurant management experience 2-3 years minimum

Excellent communication skills, written and verbal

Knowledge of cash handling procedures and hospitality POS sales systems

Working knowledge of TAB facilities and Pokie machines

Adheres to an exceptional customer service culture at all times as well as being able to work as part of a team

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📌 Bar Supervisor (Coffs Harbour City Council)
🏢 Skinner Pier Hotel
📍 Coffs Harbour City Council