Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians.

We are TDP | Secure and simple digital government services that Australian's trust.

Technology and Digital Programs (TDP) makes it simple for Australians to interact digitally with government with some of the largest and most complex ICT environments in Australia.

Our solutions are scalable, adaptable and position the Group as an industry leader. We operate cutting edge technology solutions critical to Australian citizens across major life events.

Working in TDP, the opportunities are great and varied, you can grow your capabilities and develop a well-rounded career in ICT and Digital.

Be part of a dynamic, supportive and collaborative work environment.

AI Cloud Engineer, EL1

The AI Cloud Engineer provides technical leadership and specialist advice in the design, development, deployment and operation of artificial intelligence (AI) solutions within secure cloud environments. The role works across software engineering, cloud engineering, data engineering, AI, and machine learning disciplines to deliver scalable, secure and reliable AI-enabled services.

Working under limited direction, the role leads complex technical activities, contributes to strategic technology decisions and provides expert guidance on AI technologies, cloud platforms, automation, security and operational resilience. The role works closely with multidisciplinary teams and business stakeholders to deliver digital solutions aligned with agency priorities. The role exercises a considerable degree of independence, provides leadership across technical initiatives and contributes to the ongoing advancement of cloud and AI capabilities within the agency.

The key duties of the position include:

- Lead the design, development, deployment and support of AI-enabled applications, platforms and services.
- Develop and maintain scalable, secure and reliable cloud infrastructure, engineering patterns,



automation capabilities and DevSecOps practices supporting AI and digital solutions.
- Lead software development, system integration and continuous delivery activities in accordance with endorsed development standards and methodologies.
- Review and analyse technical requirements, develop solution designs and provide specialist technical advice to address complex business and technology challenges.
- Investigate and resolve complex technical issues affecting development, testing and production environments, ensuring service reliability and operational resilience.
- Ensure solutions comply with security, privacy, architecture, governance and software development standards and contribute to ongoing technology improvement and innovation.
- Prepare and maintain technical designs, implementation plans, operational procedures, reports and briefing material for technical and non-technical audiences.
- Lead and mentor technical staff, build capability, manage stakeholder relationships and promote workplace practices aligned with the APS Values and APS Code of Conduct.

Eligibility

Essential Requirements:Security Clearance level required: Negative Vetting Level 1 (or ability to obtain and maintain).

All employees must comply with the Australian Public Service Values, Code of Conduct and Employment Principles.

In accordance with section 22(6) of the Public Service Act 1999, Services Australia requires applicants to be Australian citizens to be eligible for employment with Services Australia.

An applicant’s suitability for employment with the agency will be assessed through a pre-employment screening process.



This process includes but is not limited to a national police history check, referee checks, code of conduct check and an employment history integrity check.

Some positions within Services Australia may be required to work in settings where mandatory vaccinations are required. Staff in such positions will need to demonstrate that they meet the vaccination requirements or have a relevant exemption.

Notes

Services Australia’s workforce operates using an agile approach, and all staff should be prepared to redeploy to critical frontline functions as required. Should you need to redeploy as part of the agency’s surge workforce, all learning and development and technical/site leadership will be provided to you to enable you to undertake that work.

Getting to know the Services Australia

We are one of Australia’s largest public sector employers. We are located in every capital city and over 400 local, regional, and remote locations across Australia. Job opportunities in Services Australia can be right where you are or might be right where you want to be.We are looking for people who want to work with us to deliver a straightforward, helpful, respectful, and transparent experience for our customers. We offer diverse employment opportunities so you can plan to take your career anywhere you want to.We celebrate people with different cultural backgrounds and disabilities. We are also a leading employer of First Nations Australians and a Platinum tier LGBTQIA+ inclusive employer.When you work with us, you will be doing something that matters and be respected for the unique views and skills that you bring.What our people say about working with us:'It’s rare you find a job that provides such a direct link to the community’'You can work for the same agency for your whole career but have the opportunity to work in many different roles''Highly supportive team and flexible working conditions where you can be at your best'

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📌 AI Cloud Engineer (New South Wales)
🏢 Services Australia
📍 New South Wales