Cleaver Firearms is seeking a Retail Sales Assistant to join our team at our Margate, Queensland location. This is a casual position that offers 37.75 hours per week, 3 Month Trial Period, working Tuesday to Saturday, Sundays and Mondays off as we are closed on these two days. As a Retail Sales Assistant, you will be the face of our business, delivering outstanding customer service and driving sales through engaging product knowledge and professional advice. This role is pivotal in creating a welcoming shopping experience and building long-term customer relationships that support the growth and reputation of Cleaver Firearms.

What you'll be doing

Greeting customers warmly and providing exceptional service throughout their shopping experience

Assisting customers in selecting products that meet their specific needs and requirements

Demonstrating detailed product knowledge and providing knowledgeable recommendations

Processing sales transactions accurately and efficiently using point-of-sale systems

Maintaining visual merchandising standards and ensuring the sales floor is clean, organized and well-stocked

Handling customer inquiries and resolving issues with professionalism and courtesy

Supporting inventory management and stock replenishment activities

Building positive relationships with customers to encourage repeat business and loyalty

Adhering to all relevant safety regulations and company policies

What we're looking for

Previous retail or customer service experience is highly desirable but not necessary





Strong communication and interpersonal skills with the ability to engage effectively with diverse customers

Numeracy and literacy skills to process transactions accurately

Ability to work as part of a team whilst maintaining focus on individual responsibilities

Reliability and punctuality.

A professional appearance and positive attitude

Willingness to learn about products and develop industry knowledge

The ability to remain calm and courteous under pressure

Must Have a Queensland Firearms License or Weapons Act License.

What we offer

At Cleaver Firearms, we value our team members and offer a supportive working environment where your contribution is recognized and appreciated. We provide competitive remuneration, the opportunity to develop retail skills in a specialized industry, and access to ongoing product training to enhance your expertise. We are committed to fostering a workplace culture that promotes respect, professionalism and team collaboration.

About us

Cleaver Firearms is an established retailer in the firearms and outdoor products sector, committed to providing customers with quality products and expert advice. We pride ourselves on our qualified service, extensive product range and deep industry knowledge. Our team is dedicated to meeting the needs of our customers whilst maintaining the highest standards of safety and compliance. We are passionate about supporting our customers' outdoor and sporting pursuits.

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📌 Retail Sales (Brisbane)
🏢 Cleaver Firearms
📍 Brisbane