Job Description

What you'll do

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Drive showroom budgets, weekly sales targets, conversion rates and order value.

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Maximise phone, web, walk-in, Real Estate and B2B leads, while monitoring pending orders, errors and holds.

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Provide sales consulting cover during leave and peak periods, and develop Sales Consultants through regular coaching.

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Act as the point of contact for showroom enquiries and create a client-focused environment through proactive follow-up and issue resolution.

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Monitor customer satisfaction surveys and work to reduce Sales Consultant errors and returns.

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Prepare showroom information for the weekly management round-up report.

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Manage showroom events, openings, launches, exhibitions and company event preparation.

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Recruit, roster, train, motivate and retain the showroom team, managing performance, productivity, leave and competency records.

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Plan and document training programs covering operations, customer service and product knowledge.

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Monitor working relationships between showrooms, consultants and installers.

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Lead fortnightly sales reviews, monthly showroom meetings and audits, and communicate outcomes through management and Victorian team meetings.

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Maintain strong customer service, company policy and WHS standards, including reporting hazards and unsafe acts.

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Support installation-related customer service, report issues to the Installation Manager, reduce service calls and returns, and monitor labour requirements.

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What you'll bring

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Proven sales leadership and team coaching capability.

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A commercial mindset with a strong focus on results.

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Excellent communication, organisation and problem-solving skills.

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A proactive, customer-first approach and confidence working autonomously.

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Strong attention to detail and sound computer skills; Powerlink experience is an advantage.

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Be well organised with good time management and the ability to work under pressure to meet conflicting deadlines

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Why Wynstan?

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For more than 58 years, Wynstan has been a trusted Australian manufacturer, supplier and installer of blinds, doors, shutters and awnings. With showrooms throughout NSW and Victoria, we're continuing to grow by delivering quality products and exceptional customer service.

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Wynstan is part of the Hunter Douglas Group, a well-established business with operations across Australia and New Zealand and connections to a wider APAC and global technology environment.

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You'll have the opportunity to:

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Drive sales performance across a high-growth, dynamic workplace.

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Lead, coach and develop a high-performing sales team.

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Own targets, build strong customer relationships and drive new business.

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Work closely with experienced teams across Australia,

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Shape sales strategy and turn opportunities into results.

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Make a visible impact on the growth and success of the business.

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Access our EAP.

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Bring the drive, own the numbers. A visible sales leadership role for someone who loves winning, developing people and making things better every day.

📌 Sales Manager (Victoria)
🏢 Wynstan
📍 Victoria