Job Description

Receptionists (Administration & Office Support)

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Full time

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The front desk sets the tone for everything that happens in our clinic. We're looking for someone who understands that — and takes pride in it.

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At Langmore Dental Berwick, we're a values-led practice that holds itself to a high standard. We keep chairs full, books clean, and patients genuinely happy. If you're someone who brings energy, ownership, and warmth to everything you do — we'd love to hear from you.

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8:45 AM to 5.30 PM

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About Langmore Dental

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Langmore Dental Berwick has been caring for our community for over 45 years. We're a values-led, close-knit practice that holds itself to a high standard and puts patients at the centre of everything we do. From routine care to more complex treatment, our team takes pride in delivering exceptional dentistry in a warm, welcoming environment where people feel genuinely looked after.

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This is a front-of-house role with a strong creative side. Alongside coordinating an exceptional patient experience at every touchpoint, you'll help shape how our practice presents itself online.

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Key responsibilities

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Appointment book management. Keeping chairs full, proactively chasing no-shows, and filling gaps before they affect the day.

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Patient flow coordination Every patient ready for the chair; every clinician ready for their patient

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Records & referral management. Immaculate documentation so nothing falls through the cracks.

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Patient satisfaction Welcoming every person with genuine warmth so they leave happier than they arrived.

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Produce short-form video content for social media (Reels, TikTok, Stories)

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Capture and edit clinic lifestyle and patient experience imagery

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Semi-professional video editing experience required for content production using appropriate software tools

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Selection criteria

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Experience in dental reception or medical administration — essential

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Demonstrated ability to create engaging video and digital content —essential

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Confident across digital marketing platforms and social media

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Composure and efficiency when the waiting room is full and multiple lines are ringing

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Sharp attention to detail with strong organizational skills

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Bonus: experience with dental practice software (e.g. Dental 4 Windows )

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What we offer

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Good remuneration to Above award rate

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Close-knit, values-led and genuinely team-oriented

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Real opportunity to shape the practice's digital presence

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Salary: Attractive package will be offered to right candidate

📌 Front Desk Coordinator, Receptionist (Victoria)
🏢 Langmore Dental
📍 Victoria