22 Sep
|
HARVEST PUB OPERATIONS
|
Maitland
22 Sep
HARVEST PUB OPERATIONS
Maitland
This is a fantastic opportunity for an ambitious qualified looking to advance their career in hospitality management. As the Gaming Manager at the Windsor Castle Hotel , you'll work closely with the General Manager, playing a crucial role in the day-to-day operations, guest experience and long-term success of the hotel.
About the Role
This is a fantastic opportunity for an ambitious professional looking to advance their career in hospitality management. As the Gaming Manager at the Windsor Castle Hotel , you'll work closely with the General Manager, playing a crucial role in the day-to-day operations, guest experience and long-term success of the hotel.
Scope of Responsibilities
- Oversee the daily operations of the gaming floor, ensuring a well-presented, compliant, and customer-focused environment.
- Lead the gaming team to deliver exceptional guest service while maintaining responsible gaming standards.
- Monitor gaming performance and contribute to strategies while maintaining compliance with regulatory requirements.
- Ensure strict adherence to gaming legislation, venue policies, and responsible gambling obligations.
- Manage gaming-related reporting including cash handling, reconciliations, variances, and machine performance monitoring.
- Maintain strong relationships with regular patrons, creating a welcoming and engaging gaming experience.
- Lead the gaming team to excel in guest experience and service standards.
Skills and Experience
To be considered for this role, you will need:
- Minimum 2+ years’ experience in a similar position in hospitality.
- Strong leadership and team management skills.
- A candidate who is looking for a long term position with potential to grow within the company.
- A coachable individual with a strong willingness to learn and grow.
- Excellent customer service skills and the ability to work effectively in a dynamic environment.
- Flexibility in work schedule, comfortable working both day and night shifts.
- RSA, RCG & ARCG certifications are required.
Benefits and Perks
- Competitive remuneration package, negotiable based on experience.
- Career progression opportunities within Harvest Hospitality’s growing portfolio.
- Supportive company culture focused on professional development and work-life balance.
About Harvest Hospitality
Harvest Hospitality is a fast-growing hospitality group operating iconic pubs across NSW and SA. We are passionate about creating memorable pub experiences and making a positive impact in the communities we serve.
Our culture, "The Harvest Way," is built on four core values:
- People First
- Own It
- Get It Done
- Have Fun
#J-18808-Ljbffr
📌 Gaming Manager | Windsor Castle Hotel (Maitland)
🏢 HARVEST PUB OPERATIONS
📍 Maitland