Claims Consultant — Complex Property

Looking for a role where you can move beyond high-volume claims and get your teeth into genuinely complex, high-value property losses?

We're partnering with a growing specialist insurer that is investing heavily in its people, technology and future. This is an opportunity to join a collaborative, close-knit team and take ownership of a portfolio that includes some of the business's largest and most technically demanding property claims.

The Opportunity

As a Claims Consultant, you'll manage a caseload weighted toward complex property claims, from total loss house fire matters through to large quantum losses. You'll be the go-to for the more technically demanding claims in the portfolio, working end-to-end from lodgement through to settlement.

You'll be responsible for:

- Managing large and complex property claims end-to-end, including recoveries
- Assessing information and making sound, commercially balanced decisions on claims of significant value
- Building strong relationships with brokers
- Working collaboratively with underwriting and other internal stakeholders
- Applying judgement and problem-solving skills to each claim rather than simply following process





This is a role for someone who genuinely enjoys the complexity and critical thinking that comes with larger, higher-value property claims, not a standard, high-volume portfolio.

About You

Extensive property claims experience is essential, ideally including exposure to large quantum losses, up to 5 million.

You’ll be someone who:

- Has strong, demonstrated experience managing complex or large-value property claims
- Demonstrates strong attention to detail
- Enjoys investigating and solving problems
- Has excellent communication and relationship-building skills
- Thrives in a collaborative, close-knit team workplace

Why Join?

- Location: North Sydney
- Salary: $100,000-$110,000, depending on experience
- Hours: 8.30-5 pm
- Hybrid 80/20 working model after training
- Annual discretionary bonus
- Strong internal career progression and development opportunities
- Exposure across multiple areas of the business
- Significant investment in technology and innovation
- Highly accessible leadership
- Industry networking and professional development opportunities
- Dogs in the office
- Team events, Friday afternoon drinks and regular social activities
- Community partnerships and a genuine commitment to giving back

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📌 Claims Consultant (North Sydney Council)
🏢 Sharp & Carter
📍 North Sydney Council