The Social Media & Content Manager owns and executes content and organic social strategy, production and delivery across all client accounts, including hands-on photo and video capture. This role leads a small Coordinator team, acting as the single point of coordination for their workload across the agency, and partners closely with the Account Manager, Creative Services Manager and Digital Growth Manager to deliver integrated client outcomes.

Key responsibilities

Develop content and social plans per client and oversee execution across relevant platforms.

Work with Account Management ensuring the client brief and scope of work is clear and measurable.

Capture original photo and video content on location for client shoots, briefing the Marketing Coordinator team on editing requirements and brand standards.

Manage, coach and develop the Marketing Coordinator team — allocate workload, review output quality, and support skill growth.

Act as the single point of prioritisation for Marketing Coordinator requests coming from other departments.

Set content guidelines, brand voice and tone, and manage content calendars and posting schedules across client accounts.

Oversee coordinator-produced marketing collateral, including EDMs and campaign/brand moodboards.

Report content and social performance data to the Account Manager to support client reviews.

Liaise with the Account Manager with Creative/Digital on cross-functional asset and campaign needs.

About you

Tertiary qualification in Marketing or Communications.





4+ years in a social media/content/marketing role, including experience in graphic design, photography and videography.

1-2 years' experience in a people-management or team-leadership capacity.

Strong graphic design, photography and videography skills, with an eye for on‑brand visual storytelling.

Highly organised with strong attention to detail and content-calendar management experience.

Proven ability to coach, prioritise and manage the workload of a small team.

Solid understanding of social media platforms, tools and current trends.

Experience in Figma, Adobe Creative Suite (primarily photo editing applications: Lightroom & Photoshop), CapCut or similar.

Solid written and verbal communication skills, including content development and ability to provide creative direction.

Ability to manage multiple client accounts, tasks and priorities simultaneously.

About us

one x Canberra is a full-service marketing agency delivering brand, creative, property marketing, social and digital solutions to ambitious businesses across Canberra and beyond. We are entering a new growth phase, expanding our digital capability to deliver measurable commercial outcomes for our clients. Our vision is for a thriving community where like-minded people get to contribute and make an impact within a highly successful community of businesses. One x is an equal opportunity employer, committed to providing a workplace that is fun, innovative, safe and inclusive.

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📌 Social Media & Content Manager (Canberra)
🏢 One x Canberra
📍 Canberra