22 Sep
|
Crew Life at Sea
|
New South Wales
22 Sep
Crew Life at Sea
New South Wales
3+ Years of Experience Required!
Working Place: Sydney, NSW, Australia
Key Responsibilities
- Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
Operational Highlights
- Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
- Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction.
- Manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
- Monitor inventory levels and order supplies as needed to maintain smooth operations.
Operational Management
- Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
- Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction.
- Manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
- Monitor inventory levels and order supplies as needed to maintain smooth operations.
Customer Service
- Ensure that customers receive a warm welcome and excellent service throughout their dining experience.
- Address customer complaints and resolve issues promptly and professionally.
- Maintain a customer-focused attitude and lead by example in providing top-notch service.
Financial Management
- Prepare and manage budgets, controlling expenses while maximizing revenue.
- Monitor financial performance and develop strategies to achieve financial targets.
- Implement cost-effective measures to enhance profitability.
Quality Assurance
- Enforce food safety and hygiene standards to comply with local regulations.
- Conduct regular inspections to ensure the restaurant meets health and safety standards.
- Collaborate with the kitchen team to maintain consistent food quality and presentation.
Marketing and Promotion
- Develop and execute marketing initiatives to attract and retain customers.
- Collaborate with the marketing team to plan and implement promotional campaigns.
- Monitor and respond to customer reviews and feedback on social media and review platforms.
Staff Development
- Provide ongoing training and development opportunities for staff to improve their skills and customer service.
- Foster a positive work workplace that encourages teamwork and employee satisfaction.
Inventory and Stock Control
- Manage inventory levels efficiently to minimize wastage and control costs.
- Conduct regular stock audits and implement inventory control measures.
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📌 Australian Restaurant Manager (New South Wales)
🏢 Crew Life at Sea
📍 New South Wales