Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a strong sense of purpose.

Customer Care Agent

Location: Kawana QLD 4701

About Flick Anticimex

Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a strong sense of purpose.

The Opportunity

We're expanding our Rockhampton team and hiring Customer Care Agents to help us keep pace with high demand. In this fast-paced, high-volume environment, you'll handle inbound and outbound calls, deliver exceptional service, and convert enquiries into bookings and long-term customers.

What You’ll Do

- Convert inbound and outbound enquiries into bookings and long-term customers

- Deliver expert advice and friendly service that builds trust and drives results

- Hit and exceed daily sales targets with confidence and consistency





- Log activities accurately in our CRM and track performance

- Support admin tasks while keeping your focus on conversion

- Collaborate with your team to maintain a positive, high-energy culture

- Represent Flick with professionalism, integrity, and care

What You Bring

- Excellent oral and written communication

- Sales-driven mindset with strong persuasion and rapport-building skills

- Tech-savvy and quick learner; comfortable with CRM systems

- Proficient in Microsoft Excel and Outlook

- Reliable attendance, strong work ethic, and thrive in a quick-paced, high-volume call centre

- Prior call centre or sales experience preferred (not essential)

Why Join Flick

- Competitive pay + incentives

- Structured training and ongoing development

- Employee discounts on Flick products and services

- Inclusive, supportive culture with real career progression

- Onsite parking and public holiday entitlements

- Be part of a trusted brand with a century of service excellence

Equal Opportunity: Flick Anticimex is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace.

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📌 Customer Care Agent (Rockhampton Regional)
🏢 Flick Anticimex
📍 Rockhampton Regional