Office Administration & Customer Service

Delta Panels is a family-owned business which has grown to be at the forefront in the manufacture and supply of high-quality insulated panel systems.

The company continues to grow and is now looking for a few Administrators & CustomerServices to assist with meeting demands. This position is available for an immediate start, 6-month contract with opportunity to extend.

About the role

Assist with provision of a full range of administrative responsibilities.

As an Administrator & CustomerService, you will be part of a small team and some of your key responsibilities will include but are not limited to the following:

Process orders under strict deadlines through accounting software

Communicate with customers to track orders and keep communications open where orders have discrepancies

Assist with managing order schedule and collaborate with other departments for effective production/dispatch date of orders

Assist with investigating and processing claims from customers

Assist with implementing new system

Liaise with customers to communicate findings and provide updates on claim resolution





Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify client information to deliver product efficiently

Provide a friendly customer-oriented service when dealing with telephone enquiries and in-person encounters with customers

Provide general administrative services and correspondence

Assist with provision of effective and efficient administration of documents and support to Managers and fellow employees

Skills and experience

High attention to details

Time management

Excellent communication skills, phone manner, verbal and written

Ability to work under limited supervision and meet data entry deadlines

Ability to work under pressured

Demonstrated ability to communicate effectively with customers

Highly motivated and the ability to work well in a team environment

Experience in using MYOB Account right not essential but will be an advantage

Advantages and perks

On-site Parking

Amazing and supportive team

Opportunities to develop and grow along with our growing business

Please note only suitable candidates will be shortlisted

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📌 Office Administration & Customer Service (Brisbane)
🏢 Delta Panels
📍 Brisbane