Job Description

CSA Specialised Services, part of the Waste Services Group (WSG), is seeking a highly organised and detail-oriented Sales Administrator to support our growing Liquids Division. As one of Australia's leading integrated waste management and environmental services providers, our parent company WSG continues to expand nationally.

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About the Role

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Reporting to the Sales Account Manager - Victoria, the Sales Administrator plays a critical role in ensuring the accurate administration of operational and customer data across multiple systems and portals. Acting as a key link between Operations, Sales, Billing and Finance teams, you'll help ensure jobs are correctly recorded, invoiced, and reconciled while supporting the delivery of outstanding customer service.

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Key Responsibilities

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- Accurately enter and maintain operational data across customer portals, including Link Site, Virtual Super and other client systems.
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- Ensure operator job information, timesheets and records align for monthly billing and claims processes.
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- Monitor and record inclement weather impacts and adjust job records accordingly.
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- Ensure purchase orders are attached and allocated correctly within job records.
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- Coordinate contract pricing updates and system set-up within Kynection in collaboration with the Sales team.
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- Conduct daily audits to ensure all jobs are completed and ready for invoicing.
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- Investigate and resolve finance-related queries referred through Operations.
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- Provide administrative support to the Sales and Operations teams.
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- Monitor and respond to emails professionally and within agreed timeframes.
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- Support emergency response and scheduling activities as required.
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- Contribute to a positive, safe and healthy workplace culture.
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About You

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To be successful in this role, you'll bring:

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Experience

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- Previous experience in a Sales Administration, Operations Administration, Customer Service Administration or similar role.
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- Experience working within operational, logistics, waste management, environmental services, construction, transport or industrial environments will be highly regarded.
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- Experience working with multiple systems and customer portals.
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Skills & Attributes

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- Exceptional attention to detail and data accuracy.
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- Strong organisational and time-management skills.
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- Ability to manage competing priorities and meet deadlines.
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- Excellent communication and relationship-building skills.
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- Solid problem-solving capability and a proactive approach.
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- Intermediate Microsoft Office skills, particularly Excel and Outlook.
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- Ability to work independently while contributing positively to a team environment.
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Why Join CSA?

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At CSA, we are passionate about delivering exceptional customer outcomes while creating a workplace where our people can thrive. You'll be joining a business experiencing strong national growth, backed by a culture that values safety and customer service.

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We offer:

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- A stable, full-time position with a growing business.
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- Supportive and collaborative team environment.
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- Opportunity to develop your skills across operations, sales and finance functions.
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- Career growth opportunities within a national organisation.
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Waste Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued, respected and empowered to succeed.

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📌 Sales Administrator (Victoria)
🏢 CSA Specialised Services
📍 Victoria