You will split your time between crafting beautiful, custom designed, mock cream cakes and providing knowledgeable and friendly service to customers. No fondant or cupcake work is required. As a well-established family business, we value dedication and hard work, fostering a supportive setting where we all look after one another.

Key responsibilities

Bring custom orders to life with high-end finishing touches

Greet shop-front customers and answer phone enquiries

Accurately take custom cake orders and payments

Assist the baker with extra tasks

Maintain a spotless, organised, and hygienic work area

About you

Exceptional freehand piping skills as handwriting directly onto cakes is an absolute must

Capable customer service skills with high attention to detail





Current (or willing to obtain) Food Safety Supervisor certificate

Air-conditioned workplace with in-house baker

Work-life balance with predominantly half days

Strictly no weekend or public holiday work

Comprehensive onboarding and training tailored to business operations and styles

Guaranteed Christmas and January holiday break (due to shop closure over that period)

About us

Cakes on Carthew is a family business, established for 20 years, located in Townsville / Thuringowa Central.

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📌 Cake Decorator & Cutomer Service (Townsville)
🏢 Cakes on Carthew
📍 Townsville