This role focuses on customer assistance, inventory control, order processing, and maintaining an organised parts department.

Key Responsibilities

Assist walk-in and phone customers with identifying and selecting the correct parts and accessories

Answer basic product and availability questions and provide general advice

Prepare and process sales orders and invoices

Handle payments, returns, and credit notes accurately

Maintain transparent and accurate records of transactions

Receive, check, and store incoming stock deliveries

Ensure parts are labelled correctly and stored in an organised manner

Conduct regular stock counts and assist with inventory audits. Complete weekly reports to assist with correct inventory management





Order parts and accessories from approved suppliers

Track deliveries and follow up on delays or discrepancies

Communicate with suppliers to resolve issues as required

Coordinate with the service and workshop teams to ensure parts are available for scheduled repairs and maintenance

Work closely with the service and workshop teams to ensure timely availability of parts for repairs and maintenance (warranty and insurance)

Assist with basic merchandising and product presentation

Good communication and customer service skills

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📌 Spare Parts Interpreter (Townsville)
🏢 Jayco Townsville
📍 Townsville