Hervey Bay Sports Club Inc – Hervey Bay QLD

Lead from the front in a senior hospitality role delivering high-quality customer service to members and visitors. Oversee gaming operations, manage floor activities, mentor on-shift staff, and ensure strict adherence to compliance standards, cash management, and licensing regulations.

Key responsibilities

- Lead from the front to deliver high-quality customer service, engaging with members and ensuring every visitor has a great experience
- Mentor, support, and motivate on-shift staff to build a high-performing, upbeat, and inclusive team environment
- Oversee gaming operations, ensuring strict adherence to compliance standards, cash management, and licensing regulations
- Manage floor activities, venue safety, end-of-day reporting, and shift handovers

About you

- Proven background as a Duty Manager in a club, pub, or gaming environment
- Current RMLV (Responsible Management of Licensed Venues) certification
- Relevant state gaming and RSA certifications
- Robust working knowledge of gaming regulations and floor operations

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📌 Duty Manager (Fraser Coast Regional)
🏢 Hervey Bay Sports Club
📍 Fraser Coast Regional