Job Description

We're a fast-growing, Australian owned fire protection business with more than 20 years in the industry.

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We're a down-to-earth team that works hard, backs each other and takes pride in doing a great job. We're growing quickly, which means there are plenty of opportunities to learn, take on new challenges and build a career with us.

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We're big on teamwork, positive attitudes and getting things done. If you're energetic, organised, enjoy a fast paced environment and want to be part of a team where your contribution genuinely matters - you'll fit right in.

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The Opportunity

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We are looking for an enthusiastic, energetic and positive person to join our team in a full time, office-based role.

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This is a great opportunity for someone who enjoys being busy, working as part of a team and taking ownership of their work. Our office is fast-paced and constantly moving, so you will need to be a quick thinker, organised and able to confidently manage competing priorities.

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You will be an important part of our day-to-day operations, working closely with our service, administration and management teams to keep things running smoothly.

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Key responsibilities include:

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- Answer and direct telephone calls professionally
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- Provide efficient customer support and respond to or direct enquiries
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- Monitor and manage incoming emails, forwarding them to the appropriate department or team member
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- Create and close tasks relating to quotes and general administration
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- Coordinate with subcontractors and maintain positive working relationships
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- Manage and coordinate technician schedules
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- Perform general office administration tasks
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- Support other departments as required to help ensure smooth daily operations
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The Ideal Candidate

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- Is enthusiastic, energetic and brings a positive attitude to work
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- Enjoys working in a busy, fast-paced environment
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- Is a quick thinker who can problem-solve and make sound decisions
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- Has excellent verbal and written communication and organisational skills
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- Can multitask and confidently manage changing priorities
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- Is confident using computers, including Microsoft 365, and learning new systems
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- Takes pride in their work and is willing to go the extra mile
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- Works well both independently and as part of a supportive, energetic team
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- Previous experience in fire protection or a related industry will be highly regarded but is not essential
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Why Join Us?

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- We are a growing business with plenty of opportunity for the right person to develop and progress.
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- Genuine career growth and development opportunities
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- Incentives for achieving positive outcomes
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- Friendly, energetic and supportive team environment
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- Full-time, office-based position with on-site parking
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- The opportunity to join an established and growing fire industry business
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Please note: Only shortlisted candidates will be contacted.

📌 Office Administrator / Coordinator (Victoria)
🏢 Fire and Wire
📍 Victoria