Beyond Bank is seeking a Head of Member Support in Australia. You will lead collections, hardship, recoveries and deceased estates with empathy and robust governance. This senior role shapes strategic direction, supports vulnerable members and drives regulatory compliance across the portfolio.
You will build a high-performing team, partner with Lending, Risk, Legal and Operations, and deliver sustainable outcomes while advancing Beyond Bank's purpose and customer outcomes.
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📌 Senior Leader, Member Support & Recoveries (Canberra)
🏢 Bey
📍 Canberra