Job Description

MAYDAY Recruitment is partnering with a respected organisation within the funeral services industry to recruit a Funeral Director's Assistant based in Glen Waverley.

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This is a unique opportunity for someone who is compassionate, reliable, and looking to build a meaningful, long-term career supporting families during some of life's most important moments.

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This is a diverse and hands-on permanent, ongoing role offering exposure across all areas of funeral operations, including funeral services, transfers, mortuary support, and cremation operations.

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The Role

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Working closely with an experienced and supportive team, you will play an important role in ensuring funeral services are delivered with professionalism, care, and respect.

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Key responsibilities include:

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- Assisting Funeral Directors with the preparation and delivery of funeral services
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- Supporting families, visitors, and stakeholders with empathy and professionalism
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- Conducting transfers of deceased persons between hospitals, aged care facilities, private residences, and other locations
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- Assisting within the mortuary, including preparation, dressing, presentation, and respectful care of deceased persons
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- Supporting cremation operations and related activities as required
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- Preparing vehicles, coffins, nameplates, and service areas to a high standard
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- Assisting with day-to-day funeral operations across the Glen Waverley site
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- Participating in an on-call roster to support after-hours transfers and operational requirements
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- Ensuring compliance with company policies, procedures, and workplace health and safety requirements
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- Contributing to a positive, collaborative,



and respectful team culture
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About You

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Essential:

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- Current unrestricted driver's licence
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- Strong customer service and communication skills
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- Compassionate, professional, and respectful approach when supporting grieving families
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- Comfortable working in an environment involving death, grief, and deceased persons
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- Comfortable assisting within a mortuary setting when required
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- Ability to perform manual handling tasks and meet the physical requirements of the role
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- Strong attention to detail and ability to follow procedures and instructions
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- Ability to work both independently and as part of a team
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- Reliable and flexible approach to working hours, including participation in an on-call roster
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Desirable:

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- Background in hospitality, healthcare, community services, customer service, funeral services, or other people-focused industries
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- Experience working in sensitive or emotionally demanding environments
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- Previous experience in funeral services, healthcare, aged care, critical care, or another fast-paced environment
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Why Apply?

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- Permanent, ongoing opportunity within an essential services industry
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- Diverse role across funeral services, transfers, mortuary, and cremation operations
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- Meaningful opportunity to support families during significant and sensitive moments
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- Comprehensive training and ongoing development provided
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- Supportive and experienced team environment
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- Long-term career progression opportunities
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- Opportunity to build a rewarding career within a respected, people-focused organisation
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- Based in Glen Waverley Operations Centre
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📌 Funeral Directors Assistant (Victoria)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Victoria