About RediMed

RediMed is a leading national healthcare provider delivering multidisciplinary health solutions, including pre-employment medicals, health surveillance, injury treatment, drug & alcohol testing, and medicolegal services.

As we continue to grow, we’re looking for a short-term Credit Control Officer to join our finance team for an initial contract period of 6 months and play a key role in supporting change in the finance systems.

About the Role

This role sits at the heart of our accounts receivable, billing, and credit control function, ensuring invoices are accurate, payments are processed efficiently, and outstanding accounts are proactively managed. You’ll take ownership of the credit control cycle — from monitoring credit limits and payment terms through to managing overdue accounts and minimising bad debt exposure.

You’ll work closely with internal teams and customers to resolve queries, improve processes and keep revenue flowing smoothly. This is ideal for someone who enjoys a mix of detail, stakeholder interaction and problem-solving.

Key Responsibilities

Credit Control

- Monitor aged debtors and proactively chase overdue accounts via phone, email, and formal correspondence
- Assess and recommend customer credit limits and payment terms in line with company policy
- Escalate high-risk or delinquent accounts, including liaising on payment plans, disputes, or referral to collections/legal
- Report on debtor days, collection performance, and bad debt risk to finance leadership
- Place accounts on hold/release in line with credit policy where terms aren’t met

Accounts Receivable & Collections

- Manage customer account queries and process payments




- Maintain accurate customer records and payment terms
- Support day-to-day cash flow through timely reconciliation of receipts

Billing & Process Improvement

- Assist with invoice generation and ensure accuracy
- Identify billing issues and work with the team to improve processes
- Support mapping and refining billing workflows

Stakeholder Support

- Partner with internal teams to resolve discrepancies
- Communicate professionally with customers on sensitive payment matters
- About You

We’re looking for a detail-oriented and proactive team player who thrives in an end-to-end finance role.

We’d love it if you had:

Experience in the healthcare sector

Tertiary qualification in accounting, business or similar

Experience with credit management software or ERP credit modules (e.g., Xero, MYOB, SAP credit control functions)

We NEED you to have :

2+ years’ experience in accounts receivable and/or billing

Demonstrated experience in credit control/collections, including managing aged debtor reports and negotiating payment arrangements

Confidence handling difficult or overdue-payment conversations professionally

Understanding of credit risk principles (credit limits, terms, dispute resolution)

Intermediate Microsoft Office skills (Excel essential)

Strong time management and ability to prioritise

High attention to detail and accuracy

Clear and professional communication skills

Why Join RediMed?

- Competitive salary
- Free parking onsite
- Professional development support
- Birthday leave
- Rapid-growing business with career progression opportunities.
- EAP support which includes financial advice

Click apply now with your resume and cover letter.

📌 Credit Control Officer (Joondalup)
🏢 Redimed
📍 Joondalup