Legal, Performance and Engagement Branch | EL 2 | Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth, Sydney Closing date: 04/10/2026 11:45 PM

Eligibility

The Fair Work Commission (the Commission) requires Australian citizenship as a condition of engagement.

To be eligible for employment with the Commission, the successful applicant must undergo and satisfy a National Police Check.

About the Position

The Director is responsible for the delivery of strategic integrated communications across media relations, online and web services, internal communications, stakeholder engagement, and specialised campaign communications. The role is also responsible for the delivery of education and information resources to support new and existing users of the Commission to understand and access our services and jurisdiction.

The Director will operate under broad direction and will draw on significant public sector knowledge and experience and will have a sophisticated understanding of the Commission’s strategic operating workplace. They will build and sustain relationships with a network of key people internally and coordinate and support our strategic engagement with external stakeholders, including employer organisations, unions, and the media. They will provide expert advice, make decisions based on professional judgement and have demonstrated experience in achieving results and business process improvement outcomes. The role will also support the Executive Director in meeting key business objectives and work to support the branches overall strategic direction.

Duties

- Lead the Commission’s work to provide accessible, consistent, and accurate information resources to employees, employers, regulated workers and their representatives to ensure they can meaningfully engage with Commission services.
- Guide,



develop and execute internal and external communications strategies and be responsible for management of the Commission’s website and social media channels.
- Produce monthly editions of the internal staffing update, Commission Connect, and provide expert communications support to the President, General Manager and Senior Executive.
- Oversee engagement with external stakeholders, including small business (via the Commission’s Small Business Reference Group) and community stakeholders, and support Members with their external engagement activities.
- Oversee the Commission’s media relations, including fostering relationships with key media outlets, preparation of media releases, managing responses to media queries, media monitoring and briefing the Executive about emerging themes.
- Oversee management of the Commission’s Online Learning Portal, including the development of new online learning resources and maintenance of our existing resources.
- Implement strategic plans including the Commission’s CALD community engagement strategy and education strategy.
- Build team capabilities by providing leadership to team members, including setting the strategic direction of work priorities and managing performance.

How to Apply

The Position Description (PD) is attached at the bottom of this advertisement which will provide you with further information.

Your application must consist of the following two requirements:

- A statement of claim of no more than 500 words,



outlining your skills and/or experience relevant to the advertised role using the ‘Our ideal candidate’ section as your basis.
- A resume detailing your employment history relevant to this position and details of at least two recent referees.

Submit your application via the Commission's online e-recruitment system by Sunday, 4 October 2026 no later than 11:45 pm AEDT.

If you have questions regarding this role, please contact Zoe Bright on (03) 8656 4720 or send an email to the Recruitment Team [email protected]

Additional Information

Information about the Commission can be found at www.fwc.gov.au

Commission staff have access to hybrid working arrangements where they can work a combination of in the office and from home.

The Fair Work Commission has a broad range of functions relating to the workplace and seeks to discharge these functions in a way that best meets the needs of our community with a focus on access to justice. As an employer, the Commission values diverse views and backgrounds, including First Nations Australians, mature age workers, people from culturally and linguistically diverse backgrounds, carers, LGBTQIA+, people with disability and people who are neurodiverse. Our aim is to create a workforce that reflects the community in which we live. We also welcome conversations about working flexibly.

RecruitAbility applies to this vacancy. Applicants are encouraged to request reasonable adjustments as required to assist your participation in this recruitment process.

Attachments:
- APSC Cracking The Code.pdf
- PD - EXT - EL2 Director, Communications, Education and Engagement.docx
- PD - EXT - EL2 Director, Communications, Education and Engagement.pdf
- Principles for candidate use of AI in recruitment.pdf
- eRecruitment FAQ.docx

📌 Director, Communications, Education and Engagement (Sydney)
🏢 FWC
📍 Sydney