Queensland Parliament is seeking an IT Support Transformation Lead to reshape the Service Desk and IT support capabilities. You will design and implement modern, repeatable service management practices, elevate customer experiences, and build a data-driven support function across a parliamentary setting.
The role focuses on transforming service delivery, aligning processes with ITIL, and driving continuous improvement while collaborating with IT and business stakeholders to deliver
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📌 IT Service Desk Transformation Leader (Brisbane City)
🏢 Queensland Government
📍 Brisbane City
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